Privacy Policy

Effective Date: October 2025

1. Data We Gather

When you access or utilize True Biz Assist, we may gather the following categories of information:

a. Personal Information You Provide

• Name
• Email address
• Shipping and billing addresses
• Phone number
• Information submitted via account registration, purchase, or contact forms

b. Payment Information

Necessary payment-related details required to facilitate transactions (securely managed by third-party payment processors).

c. Order & Purchase History

Details of purchased items, quantities, delivery status, and transaction records.

d. Device & Usage Data

• IP address, browser type
• Pages visited and visit duration
• Interaction and analytical data collected automatically

e. Cookies & Tracking Data

• Maintain shopping cart activity
• Preserve preferences (currency, region, login status)
• Enhance website performance
• Deliver personalized offers with your consent

You may disable cookies through your browser settings anytime.

2. How We Use Your Information

• To process and fulfill orders, delivery, and invoices
• To communicate order status, shipping updates, and support replies
• To manage user accounts, authentication, and order history
• To improve website performance, analyze user behavior, and resolve issues
• To send promotional communications (only with your explicit consent)
• To prevent fraud, ensure security, and enforce terms

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Save your shopping cart session
• Retain preferences such as currency and login status
• Speed up site loading and enhance functionality
• Analyze site traffic and engagement
• Provide tailored offers with your approval

4. Data Security and Preservation

• SSL/TLS encryption on all data transmissions
• Payment data handled only by trusted third-party processors
• Restricted access to personal data within our team
• Routine security audits and assessments

Although we prioritize security, no online platform is completely risk-free. We encourage strong, unique passwords and safe browsing practices.

5. Information Sharing & Third Parties

We share your data only in the following cases:

• With service providers—payment processors, shipping partners, logistics teams
• For analytics and performance enhancement tools
• When required by law or government requests
• During a merger, acquisition, or business transfer (with confidentiality obligations)

We do NOT share your data with advertisers or third-party marketers.

6. Your Rights and Choices

You may have rights under GDPR, CCPA, or similar regulations, including:

• Accessing your stored personal data
• Correcting inaccurate or outdated details
• Requesting deletion of personal data (where allowed)
• Opt-out from marketing promotions
• Restricting or objecting to certain types of data processing

To exercise your rights, contact us using the information below.

7. Privacy of Children

True Biz Assist does not intentionally gather data from individuals under 13. If such data is detected, it will be promptly removed.

8. Changes to This Policy

This Privacy Policy may be updated periodically. The “Effective Date” will reflect the latest changes. We recommend reviewing this page regularly.

9. Reach Out to Us

If you have questions or concerns regarding your data, contact us:

• Email: info@truebizassist.com
• Address: C-70, 3rd Floor, R/S Madanpur Khadar Extn Sarita Vihar New Delhi-110076

Why This Policy Matters

Maintaining a clear and transparent privacy policy builds customer trust and ensures legal compliance for online retailers handling sensitive data like payment information.